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Pan Pacific Hotels and Resorts

About Hotels

No. of Properties 18

Where You’ll find Them Australia, Bangladesh, Canada, China, Myanmar, Philippines, Singapore, United States, Vietnam

At-a-Glance Across Asia, Oceania and North America, find your safe harbour in the ever-changing world at a Pan Pacific hotel or resort. Be it work or play, this is where you’ll find your balance.

Why You’ll Love It At Pan Pacific, we provide dependable places to live, work and play by integrating warm people, thoughtful processes, intuitive design, and integrity in everything we do. We know what you need when you travel and our solutions work for you.

Extraordinary Ethos Pan Pacific is deeply mindful of its environmental footprint and takes numerous steps to reduce its impact. As part of the Group-wide sustainability programmes, all Pan Pacific properties have implemented various initiatives which include taking the corporate pledge to say no to shark fin and removing single-use plastics. Individual properties also operate their own progressive sustainability programmes and demonstrate our commitment to respecting and caring for the wider community through a number of partnerships, donation drives and charitable missions.

Headline Appeal The brand also excels with its award-winning culinary program. Pan Pacific has an impressive portfolio of dining outlets that covers a range of cuisines and showcases innovative chefs and their techniques.

Major Acclaim Pan Pacific Hotels Group has clinched "Best Regional Hotel Chain" at both TTG Travel Awards and Travel Weekly Asia's Readers' Choice Awards in 2018. The brand has been recognised on many regional and international platforms, including the World Travel Awards, Forbes Travel Guide, DestinAsian and Conde Nast Traveler. Pan Pacific Serviced Suites is ranked #2 Best Serviced Residence Brands at DestinAsian’s Readers’ Choice Awards 2019, which further strengthened our positioning as a leader in the serviced residence space.

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97%

Customer Satisfaction Index

Pan Pacific

"Excellent"
97%
9673 reviews
18 hotels
Powered byCustomer Alliance

Rating criteria

96.38%
Overall





95.33%
Room





98.06%
Cleanliness





96.33%
Service





"Excellent"
97%
9673 reviews
18 hotels
Customer Alliance
logo Customer Satisfaction Index

Pan Pacific

"Excellent"
97%
Customer Alliance 9673 reviews
18 hotels
Powered byCustomer Alliance

Rating criteria

96.38%
Overall





95.33%
Room





98.06%
Cleanliness





96.33%
Service