Customer Satisfaction Index
Outrigger will temporarily suspend operations at Waikiki Beachcomber by Outrigger through September 30, 2020.
HAWAII IS OPEN TO TRAVELERS STARTING OCTOBER 15, 2020.
- Now through September 30, 2020 - all out-of-state travelers (residents and visitors) arriving to the State of Hawaii are subject to a mandatory 14-day self-quarantine. If your planned vacation dates fall within this quarantine window, we recommend re-scheduling your travel plans. Additional information on the entrance and quarantine process can be found on the State of Hawaii’s website: SafeTravelsHawaii.Gov.
- Beginning on October 15, 2020 – travelers to the State of Hawaii can avoid the 14-day quarantine with a negative COVID-19 FDA approved NAAT test from a CLIA-certified laboratory within 72-hours of boarding their flight to Hawaii. Without this, passengers arriving from out-of-state will be subject to the 14-day quarantine. No testing will be provided upon arrival at the airport. More details here.
- All guests should review government guidance to confirm eligibility to stay at any Outrigger owned/managed properties. Reservations may be subject to cancellation where prohibited, please reference Hawaii Tourism Authority - COVID-19 or GoHawaii.com for more information.
CANCELLATION POLICY. For guests with existing reservations for arrivals through September 30, 2020, modification and cancellation fees may be waived as long as the change or cancellation is made at least 24 hours prior to arrival.
FLEXIBLE TRAVEL PLANS. BOOK WITH CONFIDENCE. For Outrigger Resorts - With some very limited exceptions*, cancellations fees will be waived for new bookings made between March 9 - December 1, 2020, for arrivals through June 30, 2021, as long as the cancellation is made at least 24 hours prior to arrival.
*Select exceptions apply during festive year end periods and for select offers. Guests are encouraged to review the cancellation and deposit policies when making a reservation to ensure they understand the reservation rules for each reservation.
For all other arrival dates, existing cancellation policies remain in place. This includes waiving fees for cancellations due to flight cancellation.
The all new Waikiki Beachcomber by Outrigger is a modern oasis located on premier Kalakaua Avenue steps from world famous Waikiki Beach, Royal Hawaiian Center, and International Marketplace. Island-inspired modern design and local art is infused throughout to reflect the unique environment and culture of Hawaii. Rooms evoke laidback island vibes and spacious suites feature spectacular ocean views. Savor Hawaiian dishes made from locally sourced ingredients and craft beer at Maui Brewing Company. Enjoy cocktails, Kona coffee, and the best acai bowls in town at Hawaiian Aroma Caffe.
- Business Centre
- Fitness Centre