Customer Satisfaction Index
OUTRIGGER WAIKIKI BEACH RESORT REMAINS OPEN.
HAWAII IS OPEN TO TRAVELERS STARTING OCTOBER 1, 2020 AT THE EARLIEST.
- Now through October 14, 2020 - all out-of-state travelers (residents and visitors) arriving to the State of Hawaii are subject to a mandatory 14-day self-quarantine. If your planned vacation dates fall within this quarantine window, we recommend re-scheduling your travel plans. Additional information on the entrance and quarantine process can be found on the State of Hawaii’s website: SafeTravelsHawaii.Gov.
- Beginning on October 15, 2020 – travelers to the State of Hawaii can avoid the 14-day quarantine with a negative COVID-19 FDA approved NAAT test from a CLIA-certified laboratory within 72-hours of boarding their flight to Hawaii. Without this, passengers arriving from out-of-state will be subject to the 14-day quarantine. No testing will be provided upon arrival at the airport. More information here.
- All guests should review government guidance to confirm eligibility to stay at any Outrigger owned/managed properties. Reservations may be subject to cancellation where prohibited, please reference Hawaii Tourism Authority - COVID-19 or GoHawaii.com for more information.
For the health and safety of our guests, some property offerings are temporarily suspended or have adjusted hours of operation. Please click here for current updates.
If your vision of Hawaii is surf, sand, and riding the waves, Outrigger Waikiki Beach Resort is a dream come true. Here, the sand is warm and soft as sugar, wave riding is taught by world famous surfers, outrigger canoes come right to the shore, and legendary restaurant and beach bar, Duke’s Waikiki, hosts beach boys and guests alike with delicious food, award-winning live music, and spectacular sunsets with Diamond Head as a backdrop. No other hotel on Waikiki Beach captures the excitement of Waikiki like this one.
CANCELLATION POLICY. For guests with existing reservations for arrivals through September 30, 2020, modification and cancellation fees may be waived as long as the change or cancellation is made at least 24 hours prior to arrival.
FLEXIBLE TRAVEL PLANS. BOOK WITH CONFIDENCE. For Outrigger Resorts - With some very limited exceptions*, cancellations fees will be waived for new bookings made between March 9 - December 1, 2020, for arrivals through June 30, 2021, as long as the cancellation is made at least 24 hours prior to arrival.
*Select exceptions apply during festive year end periods and for select offers. Guests are encouraged to review the cancellation and deposit policies when making a reservation to ensure they understand the reservation rules for each reservation.
For all other arrival dates, existing cancellation policies remain in place. This includes waiving fees for cancellations due to flight cancellation.
- Business Centre
- Fitness Centre