Customer Satisfaction Index
Experience Waikiki as it should be at a contemporary beachfront retreat rooted in Hawaiian culture.
This iconic place of healing and renewal is complemented by the latest amenities, a focus on wellness and unmatched hospitality. Newly renovated guestrooms create a modern Hawai‘i residential feel. And authentic Hawaiian culture is everywhere, from curated artwork, local activities and hands-on craft making to live music at the iconic Kani Ka Pila Grille - the best place to see award-winning contemporary Hawaiian performers in an intimate setting.
Reopening late-April 2021
We look forward to welcoming you to our newly renovated rooms offering a fresh modern Hawaiian residential feel. As we undergo a renewal of the resort, some of our public spaces may not be fully available until late 2021.
Traveling to Hawaii
For the safety and well-being of both residents and guests, the State of Hawaii has established a multi-layer testing and screening process for all incoming travelers.
Before traveling to Hawaii – we strongly recommend that all travelers visit Hawaii’s official tourism website GoHawaii.com for the most current, up-to-date information and travel procedures.
Learn more at the State of Hawaii Department of Health Safe Travels Hawaii website with an FAQ on Pre-travel Testing Program
- Pre-Travel Testing: this program enables travelers to avoid a mandatory 10-day quarantine if they are tested no earlier than 72-hours before their flight arrives with an FDA-authorized nucleic acid amplification test (NAAT) from the state of Hawaii’s Trusted Testing and Travel Partners list and show proof of a negative test result upon arrival. No testing will be provided upon arrival at the airport.
- Safe Travels Program: all travelers coming into the state are required to register and complete the online Safe Travels Program form. Save time during your arrival screening process by completing it no sooner than 24-hours before you depart at: https://travel.hawaii.gov.
For guests traveling to Hawaii that learn they do not meet the state COVID-19 testing requirements, modification and cancellation fees may be waived with supporting documentation.
- Business Centre
- Fitness Centre