Customer Satisfaction Index
THE OVERVIEW/THE QUICK-TAKE
Conveniently connected to the Harbour City shopping complex, Marco Polo Hongkong Hotel has state-of-the-art business facilities for modern day road warriors and excellent restaurants and bars for those who are more leisure-inclined.
Hotel note: Marco Polo Hongkong Hotel has recently completed a comprehensivehotel exterior upgrading programme, all rooms are now available to provideexemplary standard of service and ensuring high level of customer satisfaction.
MarcoPolo Hongkong boasts one of the most enviable locations in Kowloon’s Tsim Sha Tsui. In a waterfront setting along bustling Canton Road, and attached to popular Harbour City, it’s steps from the Tsim Sha Tsui MTR Station and the Star Ferry to Hong Kong Island.
THE LOOK AND FEEL
In a word, serene. Rooms feature a soothing and sophisticated palette of greys punctuated by minimal bursts of colour. The lobby and public spaces are plenty inviting, with their soft lighting and rich wood finishes. The hotel’s chic design is complemented by its impressive food and beverage outlets. For starters, there’s the sleek Lobby Lounge, which was conferred a Guinness World Record for having the largest selection of rums in the world. Café Marco elevates the buffet experience with its stations dishing out well-executed dishes from countries near and far. And those in the mood for fine dining can opt for Cucina, where excellent plates of Italian and spectacular Victoria Harbour views set the scene for a truly special night. The hotel also has an outdoor lap pool and 24-hour fitness centre for guests to enjoy.
THE COMPETITIVE ADVANTAGE
Location, Location, Location
With its location along Victoria Harbour, attached to Harbour City and a few steps from the Star Ferry and Ocean Terminal, Marco Polo Hongkong hotel has some of the best of Hong Kong practically at its doorstep.
Spectacular Views To Enjoy
The property offers some of the best panoramas out over Victoria Harbour to be found in Hong Kong. Take in one of the city’s most spectacular and iconic sights from the comfort of your room.
Business Friendly Features
The hotel caters to business travellers with a wealth of unique road warrior-friendly features, including business centres with secretarial services available and free smartphones equipped with unlimited 3G mobile internet, unlimited local and international calls to China, the Philippines, Japan, the United States, and the United Kingdom), Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers for guests to use.
The property may be a road warrior’s dream; but families are also welcome here, from the special kids’ gifts that are left during turndown to the restaurants with their kid-friendly cutlery and menus and the on-site children’s club to keep the young ones busy.
THE INSIDER’S TAKE
It’s not just marketing speak: the views out over Victoria Harbour truly are spectacular. Opt for a west-facing room to enjoy the full effect.
THE FACILITIES AND AMENITIES
- 24-Hour Gym
- Room Service
- Guest Smartphones
- Nightly Turndown Service
- 24-Hour Concierge Services
- Business Facilities
- Cribs Available On Request (In Suites)
- Airport Shuttle (Surcharge)
- Car Parking
- Limousine Service (Surcharge)
Marco Polo Hongkong Hotel has recently completed a comprehensivehotel exterior upgrading programme, all rooms are now available to provideexemplary standard of service and ensuring high level of customer satisfaction.
- Business Centre
- Fitness Centre