Customer Satisfaction Index
Discover the beauty of unspoilt mother nature, magnificent landscapes and endless relaxation at the footsteps of the majestic Pirin Mountain – a UNESCO World Heritage environment.
We look forward to welcoming you to Kempinski Hotel Grand Arena Bansko, an oasis of luxury, comfort and mountainous tranquillity in Bansko and the most modern winter resort in the Balkans. Our five-star hotel is open year-round and comprises impressively decorated Alpine-style rooms and suites, superb conference facilities, lavish dining services and an award-winning spa centre.
As soon as you set foot in our hotel, you will find yourself surrounded by a cosy and caring ambience created with the genuine desire to make you feel most welcome. Aiming for excellence, we will make sure that our services align with your personal preferences at all times.
To make your stay during the winter most enjoyable, we offer exclusive VIP ski passes for fast and easy access to the gondola lift station that are only available for hotel guests, which can be purchased by the operator of the ski area.
Explore Alpine nature and rediscover yourself.
- Fitness Centre